Privacy Policy sgl88 —
Protection of Your Personal Data

This Privacy Policy is issued by sgl88 and applies to all individuals using our platform — including website visitors, registered members, and anyone who interacts with any of our services, whether via the website sgl88.app or our official mobile app.

This policy explains:

• The types of personal data we collect from you
• Purpose and legal basis for such collection
• How we use, store, and protect your data
• Circumstances under which your data may be shared with third parties
• Your rights as a data subject and how to exercise them
• How to contact us for any privacy-related enquiries

We encourage you to read this Privacy Policy carefully. If you disagree with any part of this policy, please contact our support team or stop using the platform. Continued use of the SGL88 platform after any amendments to this Privacy Policy are published constitutes your acceptance of the updated terms.

Sgl88 only collects data necessary for legitimate and stated purposes. We do not collect excessive or irrelevant data. Below are the categories of data we collect and their sources:

For identity verification (KYC), we may request copies of documents such as your identification card, passport, or bank statement. These documents are stored with full encryption and are only accessible by authorised personnel.

Sgl88 never collect sensitive data such as health information, religious beliefs, or political views, unless required by applicable law.

Every use of your data by sgl88 has a clear purpose and a lawful legal basis. We do not use your data for any purpose other than those stated below:

• Account management: Creating and managing your account, verifying identity, processing deposits and withdrawals, and enabling access to all platform features.
• Fraud and security controls: Identifying suspicious activity, preventing money laundering, protecting accounts from unauthorised access, and complying with anti-fraud legal requirements.
• Legal compliance (KYC/AML): Fulfilling regulatory obligations including age verification, identity verification, and transaction reporting as required by authorities.
• Service improvements: Analysing usage patterns to improve platform design, response speed, and overall user experience.
• Service communications: Sending important notifications relating to your account, policy changes, transaction activity, and security updates.
• Marketing (with consent): Sending promotional information, bonus offers, and gaming-related content only to users who have given explicit consent. You may withdraw this consent at any time.
• Responsible gaming: Monitoring gameplay patterns to identify signs of addiction or problematic use, and providing appropriate assistance when needed.

Our legal bases for data processing include: performance of a contract (where data is required to provide the requested service), legal compliance (where required by regulation), our legitimate interests (for security and service improvement purposes), and your consent (for marketing communications).

Sgl88 does not sell your personal data to any third party for commercial purposes. Disclosure to external parties only occurs under limited circumstances and with strict safeguards:

• Payment service providers: Required financial information is shared with approved payment processors (FPX, Touch 'n Go, GrabPay, DuitNow, Visa, Mastercard, and cryptocurrency providers) solely for processing your transactions. These providers are bound by strict confidentiality agreements.
• Game service providers: Third-party game developers and Live Casino platform operators may receive basic game information required to operate the games. They do not receive your full financial or identity data.
• Regulatory authority: sgl88 will disclose information to legal authorities, regulatory bodies, or law enforcement agencies when required by Malaysian law or a valid court order.
• Technical services: Cloud infrastructure providers, cybersecurity providers, and analytics service providers that help us operate the platform may process your data as third-party data processors. All such providers are bound by strict data processing agreements.
• Corporate restructuring: Should sgl88 be involved in a merger, acquisition, or asset sale, user data may be transferred as part of the business assets, with continued privacy protections in place.

In all of the above cases, we ensure that only the minimum necessary data is shared, and that recipients are bound by data protection obligations equivalent to our own standards.

Sgl88 takes data security seriously. Our platform employs multiple layers of technical and organisational protection to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is protected with industry-standard SSL encryption. This means sensitive information such as passwords and payment details cannot be read by third parties during transmission.
• Hashed password storage: Your password is never stored in plain text. We use industry-standard hashing algorithms with random salting to ensure your password remains secure even in the event of an unexpected data breach.
• Two-factor authentication (2FA): We offer and encourage the use of two-factor authentication on all accounts to add an extra layer of security during login and withdrawals.
• Continuous threat monitoring: Our systems are equipped with 24/7 security monitoring that detects and responds to suspicious activity in real time.
• Internal access controls: Access to users' personal data is restricted to staff who require it to perform their duties. All access is logged and audited regularly.
• Periodic security testing: Our platform undergoes regular independent penetration testing and security audits to identify and address potential vulnerabilities.

While we take all reasonable steps to protect your data, no security system is one hundred percent impenetrable. In the event of a data breach affecting you, we will notify you and the relevant authorities within the timeframe prescribed by law.

Sgl88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

• Essential cookies (required): These cookies are required for basic platform functions such as maintaining your login session, saving language preferences, and ensuring account security. They cannot be disabled without affecting platform functionality.
• Performance cookies: We collect information about how you use the platform — which pages you visit most often, time spent, and navigation paths — to help us improve the user experience.
• Functional cookies: These cookies remember your preferences such as display theme, preferred wagering limits, and other personal settings to make your experience more comfortable.
• Analytics cookies: We use analytics tools to understand platform usage patterns in aggregate. This information is used to make decisions about product improvements.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help documentation.

Sgl88 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

When the retention period expires or an account is closed at your request, your data will be securely deleted or anonymised using approved data deletion procedures. This deletion is irreversible.

The sgl88 platform may contain links or integrations with third-party services such as game providers, payment systems, and business partners. Once you navigate to those third-party websites or services, our Privacy Policy no longer applies.

We are not responsible for the privacy practices or content of third-party websites. We recommend reading the privacy policy of every website you visit. The presence of links to third-party websites on our platform does not imply that we endorse or support their content, products, or services.

Third-party game providers operating within our platform are bound by data processing agreements requiring them to comply with data protection standards equivalent to our own. A list of key providers is available upon request.

Sgl88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to our services. When we make material amendments, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying a clear notice on the platform's home page for a specified period
• Sending email notifications to all registered members if the amendments materially affect your rights

It is your responsibility to review this Privacy Policy periodically. Continued use of the SGL88 platform after any amendments are published will be considered acceptance of the updated policy.

If you have any questions regarding these amendments or our Privacy Policy as a whole, please contact our Data Protection Officer at [email protected].